I’ve been communing much lately with fellow entrepreneurs and it seems that we have similar challenges in the marketplace.
Here are some of the things we realized:
- We run focused firms, customer focused and highly ethical.
- We’re established yet have small marketing budgets.
- We lack the man power to fully pull off SEO or any technical aspects of SEO and Ad-word management.
- We are slammed like other entrepreneurs with sales, operations, finance and legal issues.
So as a way to vet my feelings, I decided I would share how our marketing operations run here at ColoAdvisor. This is certainly not “by the book” or even efficient but we run a (small) tight ship here. This article is very specific to our marketing efforts and not our technical expertise or other operational aspects.
Blogs – Done by anyone at the firm, the majority of the blogs are directly related to our industry but we post non-datacenter blogs which we file under musings. (Like this post!) Anything added to the blog automatically generates a tweet, linkedin and facebook entry courtesy of Hootsuite. Some use the WordPress web panel to publish work but I personally love Marsedit as I can work off line and see what the article looks like before I publish.
Twitter – Anyone in the firm can more or less tweet, but generally this is maintained by one person setup with a second monitor running Hootsuite to track our tweets and our network (especially for direct replies or mentions). Additionally, we utilize the Hootlet from Hootsuite to tweet about interesting things we run across. We track many industry blogs but also use Alltop to find good articles to repost.
Facebook – Also done by our “marketing guy” our Hootsuite pushes our comments to the Facebook page, Twitter and Linkedin. We haven’t developed the potential of Facebook yet but I’m of the opinion that for the consumer markets they are a force. We sell mainly to businesses so we haven’t fully developed our FB strategy.
Email marketing – This function is really handled by our sales team and not marketing. We utilize a 3rd party that attaches to our CRM implementation of Highrise. For small personal emailings our sales team uses a great piece of software called Directmail for Mac. Actually, unless web-based everyone here is on a Mac.
SEO – General Work. Currently outsourced to a firm that handles 12 keywords that we want to be highly ranked on. Our marketing person handles an additional 40 phrases that we do in house utilizing a variety of practices:
SEO – Message clarity – We check all meta data and descriptions on our website to ensure our message is very clear and understandable in 1 sentence. W
SEO – Website – We are never quite happy with the website and tweak the language and the look constantly. We are currently working on a large revision that it makes it easy for client to use our service and get the process started automatically. Language, flow and keyword use are things we consider daily. As an FYI we had the site completely built in WordPress which limits our design freedom a bit but we feel it’s one of the best decisions we’ve ever made.
SEO – Backlinking – We are always looking to have our site listed in directories, forums and resources for folks looking for colocation, hosting and cloud computing.
SEO – Press releases – We’ll push the occasional press release at about $80 a pop. This helps our SEO quite a bit and gets us some recognition but has never yielded us any direct sales. Not a real big fan of press releases unless looking at it from an SEO perspective.
SEO – Media – This is the term we use for any multi-media stuff. For instance we have a video that outlines how we work. Youtube, Vimeo, Slideshare are some of the platforms we use in this regard.
SEO – PR – This is where we reach out to industry insiders, luminaries, trade magazines and try to offer value through writing articles, providing interviews or giving our opinion on the cloud, colocation or hosting community. We love to present to large audiences and be interviewed by publications when applicable.
SEO – other social networking – we are always exploring new avenues to get the word out. We haven’t gotten deep outside of Twitter, Facebook, our Blog and Youtube but we’d like to. Buzz, FourSquare and other avenues we just haven’t been able to tap yet.
Pay Per Click Advertising – We are still wading through this, we have a minimal budget that we commit every month. Ideally, we’ll get this developed soon and see how things pan out.